Support / Help / FAQ

We're here to help

Get instant answers to common questions

App Support

Use our built in Jira support portal to give feedback or report a problem.


Get help with common questions.

Frequently Asked Questions

We've compiled a list of answers to common questions.

On one end of the platform: Groups who are looking for highly skilled and active Anesthesiology Providers (CRNAs) use a simplified dashboard to post & manage 1099 Jobs and temporary assignments.

On the other end of the platform: Anesthesiology Providers (CRNAs) use Lokum App to select jobs that bring flexibility and autonomy to their work-lives. They can also find resources that make doing 1099 work easier. We’re partnering with businesses that offer malpractice insurance, private health insurance, and accounting/tax/payroll services. We intend to be a one-stop shop for independent contract needs. 

Our mission is to eliminate middle-men recruitment agencies and streamline independent contract work transactions. We are far more than a job board. We provide a central marketplace for anesthesiology services. 

By converting the recruitment process to a matchmaking process, we’re making the need for expensive, commission based agencies obsolete

  1. A business bank account.

  2. A folder with recommended credentialing documents (in PDF format).

  3.  We recommend getting your own malpractice insurance based on the number of hours you plan on working as an independent contractor. 

    ***Please check our resource page periodically for more help with getting started, setting up an LLC for your business, get malpractice insurance etc.

You do not. Lokum App is designed for Providers to have autonomy to decide when and with whom they work. If you have availability that coincides with a facility’s staffing needs, you can use our App!

Yes! We provide a platform that allows Providers the freedom to do what they desire in their careers. Facilities are able to choose the level of experience that they are seeking and will verify all credentials.

Please sign up for free here and complete your profile. You may also sign up when you download the App here

Yes. Lokum App allows you to fill up your calendar and you can select either spot days, one or more weeks, be on contract for months, or even find “permanent” 1099 work. 

Yes! In order to attract jobs to your area, it’s important to know where CRNAs are. Make your profile and share with your colleagues too!

Posting and searching for jobs is completely free. Our enterprise clients (Groups and Facilities) pay us through our innovative lead-generation model and subscription models. 

Due to security measures, we are unable to update or make changes to your account directly. To update your NPI number, please follow these steps:

  1. Go to
  2. Sign in to your provider account using your credentials (username and password)
  3. Locate the “Profile” section
  4. Look for an option labeled “Edit Profile”. Click on this option to proceed.
  5. Update your NPI number and “Save”

This will ensure that your NPI number is successfully recorded in our system

Can’t find what you need? Our customer care team is here.